Credo
A Credo is a formal statement of beliefs, principles or opinions.
In 1943 Robert Wood Johnson, the son of one of the founders of Johnson & Johnson and a J&J chairman for many years, drew up a corporate credo in order to establish Johnson & Johnson's own set of beliefs and principles by which the company wanted to work. Today 97,800 employees within 190 Johnson & Johnson companies in 51 countries around the world, operate under the principles of this credo's shared value system that provides a constant reminder of the Company's responsibilities to be fair and honest, trustworthy and respectful in dealing with our customers, our employees, the communities in which we live and our shareholders.
Our Credo
We believe that our first responsibility is to the doctors, nurses and patients, to
mothers and fathers and all others who use our products and services.
In meeting their needs everything we do must be of high quality.
We must constantly strive to reduce our costs
in order to maintain reasonable prices.
Customers' orders must be serviced promptly and accurately.
Our suppliers and distributors should have an opportunity
to make a fair profit.
We are responsible to our employees,
the men and women who work with us throughout the world.
Everyone must be considered as an individual.
We must respect their dignity and recognise their merit.
They must have a sense of security within their jobs.
Compensation must be fair and adequate,
and working conditions clean, orderly and safe.
We must be mindful of ways to help our employees, fulfill
their family responsibilities.
Employees must feel free to make suggestions and complaints.
There must be equal opportunity for employment, development
and advancement for those qualified.
We must provide competent management,
and their actions must be just and ethical.
We are responsible to the communities in which we live and work
and to the world community as well.
We must be good citizens, support good works and charities,
and bear our fair share of taxes.
We must encourage civic improvements and better health and education.
We must remain in good order,
the property we are privileged to use,
protecting the environment and natural resources.
Our final responsibility is to our stockholders.
Business must make a sound profit.
We must experiment with new ideas.
Research must be carried on, innovative programs developed
And mistakes paid for.
New equipment must be purchased, new facilities provided
and new products launched.
Reserves must be created to provide for adverse times.
When we operate according to these principles
the stockholders should realise a fair return.
