For general information about the OneTouch® Ultra® Meter, you can refer to the frequently asked questions below. For specific information about your meter, please refer to your Owner's Booklet.
Battery
Changing the Time
Coding the Meter
Control Solution
Data Management features of the OneTouch® Ultra® Meter
- What kind of cable is used to download the OneTouch® Ultra® , Ultra®2 Meter into the OneTouch® Diabetes Management Software program?
- Can I use the PocketScan® Adapter to download my OneTouch® Ultra® Meter?
- How many tests can be stored in the memory of the OneTouch® Ultra® Meter?
- What averaging features are available?
General OneTouch® Ultra® Meter questions
- How much blood is required to test with the OneTouch® Ultra® Test Strip?
- How do you know when enough blood has been applied to the test strip?
- What happens if enough blood has not been applied to the test strip before the countdown begins?
- How many testing sites could be used with the OneTouch® Ultra® Meter?
- Can I use OneTouch® Ultra® Test Strips with my PocketScan® Meter?
- Can arterial and venous blood be used with the OneTouch® Ultra® Meter?
Forearm Testing
- What are the general guidelines for forearm testing?
- What can you tell me about testing from the forearm?
- What is the most appropriate time for forearm testing?
- Why are there differences between forearm and fingertip results?
- What is the percentage of difference when comparing results from the forearm to a result from a fingerstick test result?
- What if a patient observes a difference between forearm and fingertip results greater than 20%?
- Which result should be used to determine how much medication to take if there is a difference between an forearm test and a fingerstick test?
- Can sample size affect the result?
- Can certain medications or health conditions affect results from the forearm which are not noticeable when doing fingerstick testing?
- Is fasting required when comparing a blood glucose lab test result to a blood glucose meter result using an forearm sample?
- Can I compare results obtained using a sample from their forearm with a result from a sample obtained using forearm or finger with a different meter?
- Can circulation problems affect results?
- Can hematocrit levels affect results?
Battery
From the time the battery symbol first appears, there is enough power left for about 50 tests. The test results will be accurate, but it is time to change the battery. When the battery symbol appears on the display by itself, it means that the battery will not provide enough power for a test. You must change the battery. The OneTouch® Ultra® Meter uses one 3.0 V (#2032 or equivalent) lithium battery.
Your meter will tell you when it is time to replace the battery by displaying a battery symbol. The battery will provide you with enough power to perform about 1000 tests. The OneTouch® Ultra® Meter uses one 3.0 V (#2032 or equivalent) lithium battery.
OneTouch® meters come with batteries already installed. You can find the battery compartment on the back of the meter. The OneTouch® Ultra® meter uses one 3.0 V (#2032 or equivalent) lithium battery.
Changing the Time
Refer to your Owner's Booklet for specific directions for changing the time and/or date on your OneTouch® Ultra® Meter.
General directions for changing the time on your meter are also included in the interactive OneTouch® Ultra® Quick Start Guide.
To set the time, you must first enter the setting mode. Start with the meter off. Then press and hold the M button for three seconds. The meter is now in the setting mode.
Cleaning
The OneTouch® Ultra® Meter does not require special cleaning, as no blood or control solution come in contact with the inside of the meter. To clean the outside of the meter, wipe it with a damp cloth and mild detergent.
Coding the Meter
Refer to your Owner's Booklet for specific directions for changing the code on your OneTouch® Ultra® Meter. General directions for changing the code on your meter are below and are also included in the interactive OneTouch® Ultra® Quick Start Guide.
Step 1: Enter the Code Mode.
Start with the meter turned off. Insert a OneTouch® Ultra® Test Strip to turn on the meter. All segments of the display will appear. Next, the code number will appear on the display for three seconds.
Control Solution
Control solution is used to check that both the meter and the test strips are working together as a system, and that you are doing the test correctly. Use only the OneTouch® Ultra® Control Solution for your OneTouch® Ultra® meter. Control solution is available from Customer Care.
The acceptable range for OneTouch® Ultra® Control Solution is marked on the OneTouch® Ultra® Test Strip package. This range is for the Control Solution only; it is not a recommended range for your blood glucose test results.
Note: The Control Solution range is shown in two different units of measure--mg/dL and mmol/L, for use in different countries.
Data Management features of the OneTouch® Ultra® Meter
The LifeScan Interface Cable is needed to download your OneTouch® Ultra® Meter results into your computer.
The OneTouch® Ultra® Meter features a data port that can be used with the LifeScan Interface Cable. The OneTouch® Ultra® Meter does not require the use of an extra adapter.
The OneTouch® Ultra® Meter stores the most recent 150 blood glucose and control solution test results, with the date and time, in its memory.
The OneTouch® Ultra® meter provides 14- and 30-day averages of the blood glucose results stored in its memory.
General OneTouch® Ultra® Meter questions
The confirmation window on the OneTouch® Ultra® Test Strip will be completely filled. If the confirmation window does not fill completely before the meter begins to count down, do not add more blood to the test strip; discard the test strip and retest.
The OneTouch® Ultra® Meter may be used for two testing sites, the fingertip or the arm. The meter requires a very small amount of blood to perform a test, giving you the choice to obtain it from a fingertip or arm.* The arm has fewer nerve endings than the fingertips and you may find it less painful for obtaining blood.
*Before you begin testing on the arm, read Important Information about testing on the arm and your Owner's Booklet, and talk to your doctor.
No, you must use PocketScan Test Strips with your PocketScan Meter and OneTouch® Ultra® Test Strips with your OneTouch® Ultra® Meter.
No. Arterial and Venous samples have not been cleared for use on the OneTouch® Ultra® Meter.
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