Privacy Policy
Welcome
Welcome to LifeScan.co.uk! This site is owned by LifeScan United Kingdom and Ireland, a division of Ortho-Clinical Diagnostics. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site. This site is intended for use by residents of the United Kingdom and Republic of Ireland.
Your Consent
By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
About Children
Some areas of this site, such as the Kids' Clubhouse, are intended for children. We have structured much of this site so that visitors, particularly children, can view content and participate in activities without providing personal information. However, some areas of the site may require such information.
We understand that children deserve special protection. We will not knowingly collect personal information from children under the age of 13 without obtaining the consent of the child's parent or guardian. We will ask children under the age of 13 to provide his or her first name and the email address of a parent or guardian for the purposes of contacting that parent or guardian in order to gain consent to LifeScan collecting their child's personal information.
A parent or guardian who wishes to provide consent must complete and submit the online registration page. Once we receive such consent, we will send the parent/guardian a password that will help us to confirm their identity in any future contact with them.
A parent or guardian can request that their child's personal information is deleted or refuse to allow further collection or use of their child's information by contacting us at the address below.
We encourage parents to talk to their children about their use of the Internet and the information they disclose to web sites.
Information You Provide
Like many Web sites, this site actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail, feedback forms, and/or chat rooms. Some of the information that you submit may be personal information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).
Passive Information Collection
As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or Web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using.
An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. In most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.
This site may also collect anonymous information from your computer through cookies and Internet tags or Web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies.
This site may use and combine such passively collected anonymous information to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the site for your use. Such information is not combined with personally identifiable information collected elsewhere on the site unless you have consented.
A "cookie" is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences.
“Session” cookies are temporary bits of information that are used to improve navigation, block visitors from providing information where inappropriate (the site “remembers” previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes), and collect aggregate statistical information on the site. They are erased once you exit your Web browser or otherwise turn off your computer.
"Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (such as passwords), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences on an ongoing basis. Persistent cookies placed by this site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided at the site. Otherwise, our site’s server only knows that an unidentified visitor with your cookie has returned to the site.
You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. To learn more about cookies and how to specify your preferences, please search for "cookie" in the “Help” portion of your browser.
Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Web site server information such as the IP address and browser type related to the visitor's computer. Tags may be placed both on online advertisements that bring people to the site and on different pages of the site. Such tags indicate how many times a page is opened and which information is consulted.
"Navigational data" (log files, server logs, and clickstream data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors.
Use and Disclosure of Information
Except as otherwise stated, we may use information collected via this site to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and any other purposes specified in this Privacy Policy. If you provide personally identifiable information to this site, we may combine such information with information you have provided to us by other means unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.
We may disclose your personally identifiable information to other Johnson & Johnson affiliates worldwide that agree to treat it in accordance with this Privacy Policy. In addition, we may disclose your personally identifiable information to third parties that are not Johnson & Johnson Operating Companies, but only
(i) to contractors we use to support our business (e.g., fulfilment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.
(ii) In connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy; or
(iii) Where required by applicable laws, court orders, or government regulations.
In addition, we will make full use of all information acquired through this site that is not in personally identifiable form.
The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information.
Access and Correction
To keep your personally identifiable information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct personally identifiable information in our possession that you have previously submitted via this site.
Security
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to use via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.
Links to Other Web Sites
This site may contain links or references to other Web sites. Please be aware that we do not control other Web sites and that, in any case, this Privacy Policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit.
Other Terms
Your use of this site is subject to our Legal Notice.
How to Contact Us
If you have any questions, comments, requests, or concerns related to this Privacy Policy or the information practices of this site, or if you would like to opt out of future communications, please contact us as follows:
LifeScan UK and Ireland
50-100 Holmers Farm Way
High Wycombe
Buckinghamshire
HP12 4DP
United Kingdom
Tel: OneTouch® Customer Care
UK: 0800 121200
Ireland: 01800 535676
Fax: 01494 658751
E-mail: CustomerCare@LifeScan.co.uk
Changes to This Privacy Policy
If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated July 21, 2011.
LifeScan.co.uk is published by LifeScan United Kingdom and Ireland. LifeScan is a division of Ortho Clinical Diagnostics, registered in England and Wales. Registration number: 2549777. Registered Office: 50-100 Holmers Farm Way, High Wycombe, Bucks, HP12 4DP, which is solely responsible for its contents, unless otherwise noted. This site is only intended for customers in the UK and Ireland.
