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OneTouch® software privacy policy

Software Privacy Note

By providing individually identifiable information about yourself, including your healthcare information, you can enhance your experience at this site and receive helpful information regarding services, products, and/or your overall health concerns. Failure to respond completely and accurately when filling in optional fields may affect the functionality of the site and the usefulness of our response to you. By accepting, you agree that the information you submit will be governed by our Privacy Policy.

By selecting "I ACCEPT", you consent to the information being transferred to other countries that may not have equivalent laws to protect such information, including the United States and other countries outside of the European Union/European Economic Area.

Presentation of Glucose Values:

Although the OneTouch® Diabetes Management Software accepts data from all OneTouch® Meters with dataports, the data coming from those meters can be presented differently depending on the country where the data is generated and the operating system that supports the reporting software. These differences can be related to many factors including local computer settings, languages, glucose measurement units (mg/dL vs mmol/L), medication terminology, and test strip calibration reference methods (whole blood vs plasma) used in a given country.

CAUTION: This software is intended only for use in the United Kingdom and Ireland. Using this software outside the United Kingdom and Ireland may lead to the presentation of inaccurate results and potentially to inappropriate medical treatment, and is done at the user's risk. LifeScan accepts no responsibility for such use. By selecting YES, you are agreeing to use this software only with OneTouch Meters and Test Strips sold in the United Kingdom or Ireland.

Important information regarding downloading:

Because of the large file being transferred, the OneTouch® Software download is intended only for high-speed Internet access. It is not intended for dial-up connections, which are vulnerable to dropped Internet connections during extended download times.

The latest version of Microsoft's Internet Explorer is recommended.

To optimize your download experience:

  • 1) Download during off-peak hours
  • 2) Delete temporary Internet files (for instructions see FAQs/Technical Support page)
  • 3) Shut down any applications that might be running

LifeScan cannot guarantee download of OneTouch® Diabetes Management Software for all users based on the above information.