About us

LifeScan is committed to improving the quality of life for people with diabetes. That is why we offer a range of blood glucose monitoring products and Customer Care services to meet these different needs more closely.

In the UK and Ireland, many thousands of people with diabetes depend on LifeScan products for simple testing and accurate results. LifeScan products are very easy-to-use, reliable and accurate, making life easier when it comes to blood glucose monitoring.

All our meters are supplied with everything you need to start testing straightaway, so if you buy today you can test today! All LifeScan meters are supplied with a FREE blood sampler and FREE test strips and lancets to last you until your doctor can issue you a prescription for your new test strips and FinePoint® lancets. Not all products are available in Ireland, so please check the products pages or where to obtain LifeScan Products page for details of availability in Ireland.

Our OneTouch® Diabetes Management Software package allows you to download your test results from your LifeScan meter and view your results in a choice of 11 chart & graph formats. This makes it a lot easier for you and your doctor or nurse to see what your blood glucose levels have been doing.

When you purchase any LifeScan meter we want you to be satisfied and happy using it. Our dedicated OneTouch® Customer Care team is only a phone call away and will provide guidance and support by answering any questions you have about the use of your meter. If you are considering buying a LifeScan meter then they can also advise you on how to choose the right meter for you.

Experienced and understanding customer care representatives are available weekdays from 8.30am to 6.00pm Monday to Friday and 9.00am to 1.00pm Saturday to answer your calls personally. Simply call on 0800 121200 from the UK or 1800 535 676 from Ireland. If you prefer, you can contact us by e-mail on CustomerCare@LifeScan.co.uk.

In the UK & Ireland, LifeScan's OneTouch® Brand blood glucose meters are available free to insulin users via our OneTouch® Customer Care team. They are also available at your diabetes clinic. Please speak to your Nurse or GP for details. LifeScan test strips and lancets are available on NHS prescription. This site gives further details on where to obtain LifeScan products.

LifeScan UK works together with over 2,500 other LifeScan employees throughout the world. Our worldwide headquarters are located in Milpitas, California. LifeScan has been part of the global Johnson & Johnson family of companies since 1986. Johnson & Johnson is one of the largest healthcare companies worldwide, supplying a broad range of healthcare products including baby products, consumer toiletries, contact lenses, over the counter and prescription medicines, surgical devices, dressings, diagnostic products and diabetes monitoring products. LifeScan employees are guided by the Johnson & Johnson Credo, a statement of values which reinforces LifeScan's commitment to its customers, their families and the highest quality standards.

 

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