Lifescan - unsubscribe-complete

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*Please note that you may still receive email notifications related to the OneTouch® product that you’re using.

Please remember, if you have any questions or feedback about your OneTouch® product, our Customer Care team is always there for you.

Your Meter

Thanks for signing up!

You'll get your first newsletter soon. We hope you'll find it informative and interesting.

Register for more...

  • Meter support - free OneTouch® Diabetes Management Software, batteries and control solution
  • Meter upgrades - be the first to hear about the latest OneTouch® products to help you manage your diabetes
  • Expert customer support - from our freephone Customer Care line

Link to Profile Page

Thank You

Thanks for upgrading!

We'll send you your new meter in the post shortly. Now you've signed up, you can receive our newsletter, order meter accessories or download our free OneTouch® Diabetes Management Software. On the left of the page, you can adjust your account preferences.

We'll send you an email shortly to confirm we have the right email address for you. If you don't receive one of these within two-days, please call our freephone Customer Care line on 0800 121 200 (UK) or 1800 535 676 (Ireland) and talk to one of our Customer Care team.

Hours: Mon-Fri 8.30am to 6.00pm and Sat 9.00am to 1.00pm.

Thank you

Thanks for your order.

We will send you the new meter shortly.

We will send you an email shortly to confirm we have the right email address for you. If you don't receive one of these within two days, please call our Customer Care line on 0800 121 200 (UK) or 1800 535 676 (Ireland) and talk to one of our Customer Care team.

Hours: Mon-Fri 8.30am to 6.00pm and Sat 9.00am to 1.00pm.

Thank You - JDRF

Thank you!

You will receive your new OneTouch® product in 28 days!

Please feel free to use call us on 0800 121 200(UK)
or 1800 535 676(Ireland) and talk to one of our Customer Care Team members, we will be pleased to help you.

Lines are open: Mon-Fri 8.30AM to 6.00PM and Sat 9.00AM to 1.00PM

Thank You - ISO Upgrade

Thank you!

You will receive your new OneTouch® product in 28 days!

Please feel free to use call us on 0800 121 200(UK)
or 1800 535 676(Ireland) and talk to one of our Customer Care Team members, we will be pleased to help you.

Lines are open: Mon-Fri 8.30AM to 6.00PM and Sat 9.00AM to 1.00PM

Thank You

Thanks for registering!

Now you've signed up, you can receive our newsletter, order meter accessories or download our free OneTouch® Diabetes Management Software using this link.

We'll also send you an email shortly to confirm we have the right email address for you.  If you don't receive one of these within two days, please call our freephone Customer Care line on 0800 121 200 (UK) or 1800 535 676 (Ireland) and talk to one of our Customer Care team.

Hours: Mon-Fri 8.30am to 6.00pm and Sat 9.00am to 1.00pm.

Thank You - ISO Upgrade

Thank you for your order!

We will now process your order, if you are eligible for a free meter you will receive your meter shortly.

Please be aware that the OneTouch® Customer Care team may need contact to contact you by phone if there are any problems with this order.

If you have any further queries please call OneTouch® Customer Care team on 0800 121 200 (UK) or 1800 535 676 ( Ireland), who will be please to help you.

Lines are open Monday – Friday 9.00am to 5.00pm

Before using and for more detailed information on the product upgraded, please refer to the Manual User and/or healthcare professional.

Legal Notice

Legal Terms of Use

Last updated: 19 December, 2016

This website (“Website”) is provided to you under these "Terms of Use" and any amendments or supplements to them (collectively referred to as this "Agreement") that may be posted by Johnson & Johnson Medical Limited  or one of its affiliated companies (collectively, “Site Owner,” "we", "us") from time to time. Your use of this  Website, or any other services or content provided through the Website [or Mobile Software], shall be deemed to constitute your consent to be legally bound by the terms and conditions of the Agreement, which shall be enforceable in the same way as if you had signed the Agreement. If you are not willing to accept the terms and conditions in the Agreement, we ask that you not access or use the Website or post or submit any materials on it.

Website Intended Audience

This Website is intended for and directed to residents of the United Kingdom and republic of Ireland. This Website is not intended for anyone under the age of 16. 

Information Disclaimer

THE INFORMATION. INCLUDING ANY ADVICE AND RECOMMENDATIONS. ON THE WEBSITE IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR DOCTOR OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT. YOUR USE OF THE SITE IS SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE WEBSITE.

WE ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIAL ON THE WEBSITE. WHILE WE STRIVE TO KEEP THE INFORMATION ON THE WEBSITE ACCURATE, COMPLETE, AND UP-TO-DATE, WE DO NOT GIVE ANY ASSURANCES, AND WILL NOT BE RESPONSIBLE. FOR ANY DAMAGE OR LOSS RELATED TO THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION ON THE WEBSITE.

Ownership

You understand that the Website is available for your personal, non-commercial use only. You agree that the Website is the property of the Site Owner including all intellectual property rights in it and that you have no right to use them other than as set out in these Terms of Use. We are not responsible for any harm or loss that you suffer in relation to any use you make of the Website for any business purposes or other purposes not authorised under these Terms of Use. We reserve the right to refuse or terminate access to the Website at our discretion. The Website is provided free of charge and on that basis we have no obligation to provide any maintenance or support services in relation to them and we are not responsible for any loss or damage you may suffer as a result of any failure to maintain or update the Website.

You may not copy, change or reuse the Website, make any updates to them or any part of them including the software incorporated in them.

You may use this Website only for lawful purposes and in accordance with these Terms of Use.  You are granted a non-exclusive, non-transferable, revocable, limited license to view, print and distribute content retrieved from the Website for your personal, non-commercial purposes, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. You may not copy, reprint, modify, display, perform, translate, distribute, adapt, broadcast, communicate to the public by telecommunication, circulate, or sell the content retrieved from the Website  in any way, for any commercial use or provide it to any commercial source, including other websites, without the prior written permission of the Site Owner.

In addition, you agree not to: (i) use this Website in any manner that could disable, overburden, damage, or impair this Website, or interfere with any other use of this Website, including any user's ability to engage in real-time activities through this Website; (ii) use any robot, spider or other automatic device, process or means to access this Website for any purpose, including to scrape, data mine, monitor or copy any of the material on this Website; (iii) use any manual process to monitor or copy any of the material on this Website, or to engage in any other unauthorised purpose without the express prior written consent of the Site Owner; (iv) otherwise use any device, software or routine that interferes with the proper working of this Website; or (v) otherwise attempt to interfere with the proper working of this Website.

We reserve all rights not expressly granted to you.

Privacy and Consent to Use Data

The information that we obtain through your use of the Website, whether through the registration process or otherwise, is subject to our Privacy Policy. Our Privacy Policy addresses our collection and use of the data you provide to us, including your rights relative to that information.

Electronic Communications

The information communicated on the Website constitutes an electronic communication. When you communicate with us through the Website or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically, subject to local privacy laws, and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

User Submissions

We have created, or may create in the future, certain areas, such as message boards and chat rooms, within the Website where members can upload and share their  thoughts, comments, product reviews, pictures, videos and the like with other members (collectively, “Forums”). These Forums may be available to registered members of the Website only.  To help ensure that the text, graphics, software, music, sound, photographs, videos, messages, posts, data, information, or other materials posted by users (collectively, the "User Content") is beneficial for the greater community,  we have established some basic rules for everyone to follow.

In addition, if a Forum is provided within the Website, it may allow users to post questions to be answered by experts engaged by us.  Where applicable, these experts are paid by us for their time in responding to members’ questions, but the opinions they express are their own. We are providing access to the experts and their guidance in the Forum solely as an informational and educational service to members of the Website.

Our policy for this Website is to review User Content, as far as practical, either before or after such User Content is posted.  Pre-moderation means that the User Content will not be posted to the Forum and cannot be accessed or viewed by other Website members until we have reviewed it and determined that the User Content is suitable for posting to the Forum.  This process also means that User Content submitted for posting will not be posted in real time and may never be posted if we determine that it is unsuitable for the Website.  Post-moderation means that User Content will be reviewed by us once it is already posted on the Website.  Post-moderated User Content that the Site Owner determines does not comply with these Terms of Use or is otherwise unsuitable for the Website will be removed from the Website, without notice to users.

User Content must be appropriate for the Forum.  Without limiting the reasons for which User Content may be rejected by us, we may reject, edit or remove any User Content that does not comply with any community guidelines that we provide to you, which you must read prior to posting any User Content on the Website.

By submitting User Content for posting at a Forum, you also (1)  confirm that you are entitled  to post or transmit User Content; (2) agree that you are solely responsible for all User Content that you submit for posting; and (3) grant to the Site Owner and its affiliated companies an irrevocable, worldwide, non-exclusive, perpetual, fully sub-licensable, transferable, royalty-free right and license to use your User Content  in any way on the Website and on any  other Website owned or operated by the Site Owner or its affiliated companies (as well as on any social media sites associated with the Site Owner or its affiliated companies).

We are free to use any ideas, concepts, know-how, or techniques contained in or derived from any User Content for any purpose whatsoever, including developing, manufacturing, and marketing products. Therefore please do not submit or send to us any ideas, suggestion or materials that you wish to keep confidential or for which you expect to receive compensation.  You will not have any claim against us with respect to any use or non-use of User Content. When you submit User Content, you understand that we will have the right, but not the obligation, to use, display and publish your name, photograph, likeness, voice, performance, biographical information and/or statements, throughout the world in perpetuity on the Website and on any affiliate or successor Website or social media channels owned or operated by us or our affiliated companies. If we make use of any of these rights, you understand and agree that you shall not receive any other consideration, payment, notification or credit, nor will you have any approval over how the Site Owner uses them. 

You acknowledge that the Forums contain the opinions and views of other users.  You acknowledge further that we are not responsible for the accuracy of any User Content on the Website.  You understand and agree that all User Content is the sole responsibility of the person who posted the User Content.  You understand and agree that you will evaluate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content.

We reserve the right at any time to discontinue, temporarily or permanently, your ability to upload User Content and/or your ability to access User Content with or without notice, at our sole discretion.  You agree that we shall not be liable to you or to any third party for any suspension or discontinuance of acceptance of User Content.

Remember that all User Content you submit to the Website through a mobile device will be stored on that mobile device.  The security and safety of your mobile device, and the information and materials contained on it, as well as any password you use on your device and to access the Website are your sole responsibility.

Storage of User Content

We may impose a maximum amount of storage for User Content on the Website. We are not responsible for any loss or harm you may suffer as a result of any deletion or failure to store any messages, communications or other User Content associated with maintaining the maximum amount of storage.

Additional Terms

Additional terms may govern certain features or content on the Website, such as offers, prize draws, competitions, contests and sweepstakes.  By participating in any activity on the Website governed by additional terms, such as a prize draw, competition, contest or sweepstakes with Official Rules, you agree that you will be subject to those additional terms in addition to these Terms of Use.

Disclaimer of Warranties With Respect to Use of Website

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE SITE OWNER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, LEGAL OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

SITE OWNER DOES NOT MAKE ANY WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. THE SITE OWNER MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITE.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE  IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SITE OWNER OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Limitations of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL THE SITE OWNER, ITS AFFILIATED COMPANIES AND ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, MANDATARIES OR OTHER REPRESENTATIVES BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF INCOME, SAVING OR PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE WEBSITE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ITEMS, OR WEBSITES; (3) UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA (INCLUDING PERSONAL INFORMATION); (4) THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE; OR (5) ANY OTHER MATTER RELATING TO THE WEBSITE. THESE LIMITATIONS WILL APPLY WHETHER OR NOT THE SITE OWNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.  THIS EXCLUSION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS.

Trademark Notices

The trademarks and brand names displayed on this Website are the property of the Site Owner, its affiliated companies or third party owners. You may not use or display any trademarks or service marks owned by the Site Owner without our prior written consent. You may not use or display any other trademarks or service marks displayed on this Website without the permission of their owners.

Modification or Suspension of the Website

We will make reasonable efforts to make the Website available but we may from time to time need to interrupt, restrict, modify or discontinue, temporarily or permanently the Website or parts of it without notice. We will not be responsible for any harm or loss you may suffer as a result of such actions.

Termination

We may at any time terminate your use of or access to the Website and may delete any or all of your User Content without prior notice if we have a good reason to do so which includes any breach by you of these Terms of Use and any applicable community guidelines. We will not be responsible for any loss or harm you may suffer as a result of termination of your use of the Website in these circumstances. In the event of any termination you must stop using the Website and you agree that the provisions of the Agreement regarding Ownership, Trademark Notices, Indemnification, Disclaimer or Warranties, Limitations of Liability, and Applicable Law shall survive any such termination.

Links to Third Party Sites

This Website may contain links or references to third party websites.  These links are provided for your convenience only.  No endorsement of any third party products, services or information is expressed or implied by any information, material or content of any third party contained in, referred to, included on, or linked from or to this Website.  Any information, data, opinions, recommendations, products or services provided by such third parties through links to other websites or otherwise made available through their websites are solely those of such third parties and not of the Site Owner.  Your use of such third party websites is subject to the terms of use and the privacy policies of such websites.

Indemnification

You agree to indemnify and hold harmless the Site Owner and its affiliates and their respective directors, officers, employees, agents, or other representatives from and against all claims, liability, damages  and expenses, including without limitation all legal fees and costs arising from or relating to (a) your breach of these Terms of Use; (b) your use of this Website including without limitation transmission or placement of information or material by you on this Website; and (c) any claim or allegation that any of your User Content infringes the intellectual property or other proprietary rights, or privacy rights, of any third party.

Modifications to these Terms

We may make changes to the Terms of Use from time to time in our sole discretion, by updating these Terms of Use on this Website, and specifying the effective date of the new version of the Terms of Use.  The “Last Modified” date at the top of these Terms of Use will indicate when the latest changes were made. Your continued use of the Website following the posting of a new version of the Terms of Use constitutes your acceptance of any such changes.  Accordingly, whenever you visit this Website, you should check to see if a new version of the Agreement has been posted.

Contact Information

If you have any questions or concerns with respect to these Terms of Use or the Website you may contact us as identified in the Privacy Policy or the “Contact Us” section of this Website.

Severability of Agreement

Should any part or provision of these Terms of Use be held unlawful, void, invalid, or unenforceable that portion shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.  

Survival

All sections shall survive the termination of the right to use the Website. 

Applicable Law and Jurisdiction

The information on the Website is intended only for use by residents of United Kingdom and the Republic of Ireland.  Other countries may have laws, regulatory requirements, or medical practices that differ from those in United Kingdom and the Republic of Ireland. If you live in England. the Agreement and the resolution of any dispute related to the Agreement, the Website, or items you purchase through the Website, and any non-contractual obligations arising out of or in connection with these Terms of Use, shall be governed by English law and legal proceedings shall be brought in the English courts. If you live in Scotland, the Agreement and the resolution of any dispute related to the Agreement, the Website, or items you purchase through the Website, and any non-contractual obligations arising out of or in connection with these Terms of Use, shall be governed by Scottish law and legal proceedings shall be brought in the Scottish courts. If you live in Northern Ireland, the Agreement and the resolution of any dispute related to the Agreement, the Website, or items you purchase through the Website, and any non-contractual obligations arising out of or in connection with these Terms of Use, shall be governed by Northern Irish law and legal proceedings shall be brought in the Northern Irish courts. If you live in Ireland, the Agreement and the resolution of any dispute related to the Agreement, the Website, or items you purchase through the Website, and any non-contractual obligations arising out of or in connection with these Terms of Use, shall be governed by Irish law and legal proceedings shall be brought in the Irish courts.

LifeScan - Privacy Policy

Privacy policy

Last updated: March 2017

Johnson & Johnson Medical Limited is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information.  This Privacy Policy describes our practices in connection with information that we or our service providers collect through the Web site or Web property (including, for example, a mobile Web site or application) operated and controlled by us from which you are accessing this Privacy Policy (each, the “Site”).  By providing personal information to us or by using the Site, you agree to the terms and conditions of this Privacy Policy.

Information collection

 

Information You Provide

Some areas of the Site may ask you to submit personal information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions).  You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on- or offline, including, for example, your purchase history.  We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Operating Companies, publicly available information sources (including information from your publicly available social media profiles), and other third parties.

Passive Information Collection and Use

As you navigate through a Site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

Please read the Cookie Policy and review the Cookie Settings Panel for detailed information about cookies and other tracking technologies used on our Site. In this policy you will also find information on how to disable any cookies and tracking technologies if you do not agree with their use. If you do not disable any cookies or other tracking technologies we will infer your consent to their use.
 

How We Use and Disclose Information

We use and disclose information you provide to us as described to you at the point of collection.

We also use information from or about you:

  • to respond to your inquiries and fulfill your requests, such as to send you documents you request or e-mail alerts;
  • to send you important information regarding our relationship with you or regarding the Site, changes to our terms, conditions, and policies and/or other administrative information; and
  • for our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our products and services, identifying Site usage trends, personalizing your experience on the Site by presenting products and offers tailored to you, and determining the effectiveness of our promotional campaigns.

We also disclose information collected through the Site:

  • to our affiliates for the purposes described in this Privacy Policy. A list of our affiliates is available here (click on the link for Form 10K, Exhibit 21, under “SEC Filings”). Johnson & Johnson Medical Limited is the party responsible for the management of the jointly-used Personal Information;
  • to our third party partners with whom we offer a co-branded or co-marketed promotion;
  • to our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e-mail and direct mail delivery services, credit card processing, auditing services, and other services, in order to enable them to provide services; and
  • to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we use and disclose information collected through the Site as we believe to be necessary or appropriate:  (a) as permitted by applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.  We may also use and disclose information collected through the Site in other ways, with your consent.

We also use and disclose information we collect passively as described above, under “Passive Information Collection and Use,” and for any other purpose, except where we are required to do otherwise under applicable law (for example, if we are required to treat such information as personal information).  In addition, we may use and disclose information that is not in personally identifiable form for any purpose.  If we combine information that is not in personally identifiable form with information that is (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

Third party sites and services

 This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Site or to which this Site contains a link.  The availability of, or inclusion of a link to, any such site or property on the Site does not imply endorsement of it by us or by our affiliates.

Security

We use reasonable organizational, technical, and administrative measures to protect personal information under our control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.

Choices and access

 

Your choices regarding our use and disclosure of your personal information.

We give you choices regarding our use and disclosure of your personal information for marketing purposes.  You may opt in for:

  • Receiving marketing communications from us:  If you no longer want to receive marketing communications from us on a going-forward basis, you may opt out of receiving them by contacting us via an e-mail to CustomerCare@LifeScan.co.uk or by post to:

    LifeScan UK and Ireland
    50-100 Holmers Farm Way
    High Wycombe
    Buckinghamshire
    HP12 4DP
    United Kingdom

    In your response to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent].  For example, if you no longer wish to receive marketing e-mails or direct mail from us, tell us that, and provide your name and e-mail or postal address.  You may also opt out of receiving marketing communications from us by visiting the Site to update your online profile.  In addition, you may opt out of receiving marketing e-mails from us by following the unsubscribe instructions provided in any such message.


  • Receiving reminders from us:  If you no longer want to receive medical reminders from us on a going-forward basis, you may opt out of receiving them by contacting us via our email address CustomerCare@LifeScan.co.uk.  In your response to us, please provide your name and the e-mail address or phone number at which you receive reminders from us.]
  • Our sharing of your personal information with affiliates and third-party partners:  If you would prefer that we not share your personal information on a going-forward basis with our affiliates and/or third-party partners for their marketing purposes, you may opt out of this sharing by contacting us via our email address CustomerCare@LifeScan.co.uk.  In your response to us, please state that we should no longer share your personal information with our affiliates and/or third-party partners for their marketing purposes, and include your name and e-mail address.

We will seek to comply with your request(s) as soon as reasonably practicable.  Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt-out request).  Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

How you can access, change, or delete your personal information

If you would like to review, correct, update, or delete the personal information that you have provided via the Site, please [include your mechanism here e.g., send an e-mail with your request to CustomerCare@LifeScan.co.uk.  We will try to comply with your request as soon as reasonably practicable.  You may also visit the Site to update your online profile.

Retention period

We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.

Use of site by minors

The Site is not directed to individuals under the age of 16, and we request that these individuals not provide Personal Information through the Site.

Cross-border transfer

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Site or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country.

Sensitive information

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise to us.  In those cases where we may request or invite you to provide sensitive information, we will do so with your express consent.

Updates to this Privacy Policy

We may change this Privacy Policy.  Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Privacy Policy was last revised.  Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site.  Your use of the Site following these changes means that you accept the revised Privacy Policy.

Contacting us

If you have any questions about this Privacy Policy, please contact us by e-mail at CustomerCare@LifeScan.co.uk or please write to the following address:

LifeScan UK and Ireland
50-100 Holmers Farm Way
High Wycombe
Buckinghamshire
HP12 4DP
United Kingdom
Tel: OneTouch® Customer Care
UK: 0800 121200
Ireland: 01800 535676
Fax: 01494 658751